Privacy notice

Draft. To be reviewed against Malaysia’s PDPA before launch; publish a Bahasa Malaysia version too.

Who we are

hote.my is an online travel agency (OTA) brand of the Cumulate group. Questions about your data: admin@cumulate.app.

What we collect

Your name, email, phone (optional), booking details and a device sign-in ID. We do not collect or store card details.

Payments

Payments are processed by Nuitée Travel, our booking partner and merchant of record, through Stripe. Your card details go straight to the payment provider: hote.my never sees or stores them.

Why

To make and manage your bookings, send confirmations and reminders, and give support.

Who we share it with

Nuitée Travel and the hotel you book (to fulfil the booking), and Google Cloud, which hosts our data in Singapore.

Your choices

You can ask for a copy of your data, a correction or deletion by emailing admin@cumulate.app. Marketing messages are opt-in only.