WTC Hotel, Kuala Lumpur

Liked Room is not clean at all. AC makes very noice

2nd visit truly my last visit

Liked Didnt apologies at all after my wife standing almost 5 minutes in front of the reception counter..No greeting .. 1st impression also feel not welcome… conversation between colleague & suddenly need to stress & say loudly Dog words are so annoyed & double meaning… The lady with blacksuit been asking my wife .. Rm20 pun xde.(deposit) Really.. . myself ask for a key due to super exhausted with court issue Stressful is different level.. and i told them nicely mayb i can get a room key 1st and pay the deposit after rest for a while.. your Front office strictly show sign no deposit no check in.. and told me bank rakyat just a walking distance for withdraw cash.. but u given me no tv at room..& u supposed To share no Tv in room.. right. Deposit rm50 .. do u think im going to hammer this room.. 14years in hospitality industry., i did so many unnecessary thing.. but Make a fun of my guest .. ZERO ! Need nothing except respect each other & greet us to feel warm here.. thats all.. Jengkreng2025

Liked Econ tak sejuk betul2..karpet zaman bile taktau lah.. tingkap rosak,takde grill..harga tak berbaloi..untungnya dekat dgn pwtc je

Liked Lampu ada 1 je ..tv tak ada ..aircond tak ada remote..

Liked Two day stay. The pool is great. Make sure you get the "new" part of the hotel. There was no wi-fi in the old section and it was in poor condition. The new section was much better.

Worst Place to stay

Liked I stayed here for 4 days. During CNY and I found this place worst. Staff - the front desk manager seems to be rude when you talking with manager. No eye contact and he just answer you in short. but all the staff are okay. Room - beyond the inspectations. Its not pretty as the website pictures. The room looks old. They just gave you 2 pillows. if you requested pillow they will charged you RM5.00 per pillow. Housekeeping - there's no "Make up Room Sign". You need to inform the front desk if you want to make up room. They wont refill your soap and shampoo after a day. Unless you are staying there more than 2 days. No mini towel provided. No laundry plastic provided. Grab - it's not easy to order the grab. you need to wait for 2 hours or less (If you are lucky) to get grab, unless you go to the airport, Grab will accept your order immediately. Swimming pool - no towel provided. Bring from your own room.