WTC Hotel, Kuala Lumpur - Formerly Leo Palace Hotel Classic Wing

Liked Price

Disliked Parking

Liked Staff is supportive

Disliked They provided the wrong room initially. We were disappointed with the room. Later it was not the right room, so the room we got was good. The communication can be improved.

Liked The location. A lot of food stall nearby within walking distance.

Disliked The furniture in the room seem too old

Liked Good

Liked Ok...

Liked In a good location, the shower was a good temperature, staff was friendly, had clean towels and water each day, ac worked well,kettle in the room.

Disliked Cockroches in the room and not just 1 but multiple, sink was blocked, the sound from outside at night was loud, room never had toilet roll in when we first got in the room, my nephew had to take the duvet out the cover as he was too hot and all I will say is don't as it looks like it belonged to a homeless person before it was placed into the duvet cover, I refused to get in swimming pool due to a big clump of hair was floating in it and god knows what else. The hotel looks much more appealing on the photos then in real life and European standards I would say a 1/2 star hotel as your paying for the swimming pool really. If you eat outside with the food stalls be aware there are plenty of rats roaming around. In my view Kuala Lumpur is going down hill, every time we visit one of us always gets I'll with something and wishing we stayed in Thailand now or Singapore for the remainder of our holiday.