WGS Suites at KLCC, 300Mbps WiFi

Leaking Aircond and Toilet with foul odor

Liked I like the swimming pool facilities

Disliked I stayed at this hotel on 29 August 2026 and it was an unacceptable experience. Check-in took more then 20 minutes. The room had serious maintenance problems: 1. Air-conditioning: Leaking badly and flooding the floor. 2. Toilet: Leaking with a foul odor. The floor was sticky and unhygienic. Completely disgusting At check-out, when I raised concerns about the room condition, the receptionist was dismissive and unhelpful. The response was "ok je, no complaints sebelum nie," with no attempt to resolve the issue. Breakfast was poor. With very limited choices, it was nowhere near worth the RM35 per person charged. For the price paid, I expected basic cleanliness and functional facilities. Neither was provided. I strongly advise management to address these issues immediately.

Liked Comfortable stay, great location, responsive hosts

Horrible Service. They try their best to charge you for everything possible without any service.

very dissapointing

Liked very simple

Disliked The room service

Good

Liked The reception was quick

Disliked The bed was slightly dirty

V bad.

Liked Good location

Disliked The room was so dirty. Customer care was soo rude and didn’t do anything. When I complained. The washroom was the worst. The bedsheets were so brown. Omg my worst nightmare. I left immediately and made a new reservation. After so much back and forth they said they can refund me even though I left to another place immediately after checking out from there. I arrived the facility at 11 pm and couldn’t t get any help. The next morning I checked out. This is unacceptable