Very Hotel

nice

Liked the ambience

Disliked water pressure is very slow and the bidet was leaking

Liked Bilik cantik sgt n berbaloi...dekat dengan pelbagai tempat

Disliked Tab mandi x boleh guna

You get what you pay for I guess!

Liked Very Hotel is well located on the edge of Little India and it has the potential to be a great budget option with an investment in some significant maintenance and deep cleaning. The 3 female reception staff were very friendly and helpful. We requested fresh towels and water instead of having the room cleaned and they organised this for us efficiently. Shampoo, shower gel and toothbrushes were also provided. The shower water pressure was good and water was hot.

Disliked Firstly, the male receptionist that checked us in did not give a good first impression or welcome. It seemed he really didn’t want to be there or talk/help with customers. In fact, me messaged us in WhatsApp a few hours before we arrived saying me had to check in before 9:30pm or we wouldn’t be able to get in, despite our reservation receipt and booking.com listing stating that you can check in up until 11:00pm. We had booked our flight based on that information so it was disconcerting to have expectations changed the afternoon of our arrival. Luckily for us our flight arrived on time and we got to the hotel just before 9:30pm. The lift has been ‘broken’ for a long time despite a handwritten sign saying it’s awaiting maintenance in the next couple of days and it actually being used for housekeeping to move bedding between floors. The room itself was tiny, we paid for a ‘Deluxe view’ room, it had a small window (which leaked when it rained) but there was barely space to move between each side of the bed and the walls. There was a bedside table and plug socket on one side of the bed only, a very small metal post with one hanger and some narrow wall shelf’s but no real space to put bags, cloths, toiletries or belongings. The bathroom was equally tiny with a very small wet area alongside the toilet with no partition to stop water covering the bathroom when you shower. The room was not clean on our arrival, the floor had hair in the bedroom as well as the shower, the surfaces we very dusty, the walls were covered in some type of dried dark liquid that had obviously spayed across the wallpaper and not been cleaned, the pillows had many black hairs on them which gave the impression that the bedding wasn’t fresh. The bedding and towels are very old and tired with holes and stains.

The worst ever!

Liked Nothing to like, I was regretfull cause never see the review before booking

Disliked I was wavery disappointed with my stay at The Very Hotel Penang. The check-in room on Level 3, but unfortunately the lift was under maintenance. Guests had to carry their luggage up the stairs, which was very inconvenient, especially after a long journey. The service was poor, and the staff did not seem attentive or helpful. The cleanliness of the room was below expectations, and the overall maintenance of the hotel was lacking. The facilities appeared worn out and not well maintained. Overall, my experience did not meet my expectations. I hope the management will improve the maintenance, cleanliness, and customer service to provide a better experience for future guests. No more check in here after this, first and last experience ever!