VALLEY HOTEL

So far so good with the services from the staff which is politely & helpful. Gladly to choose this hotel as our stay

Liked Located at the centre of city so easy to go anywhere

Disliked A bit noisy if in front of the city due to the sound from vehicles

Liked Good location and everything for short stays

Disliked A bit noisy from street

Good location but not suitable for a family oriented stay.

Liked The front desk staff are very friendly and easy to accommodate people request accordingly.

Disliked Keeping reminder when to checkout and hassle to find parking nearby.

Poor experience

Liked Staff were friendly and helpful. Hotel is in a good location.

Disliked The hotel is advertised as having free wifi, which is standard in the majority of hotels. This is not true, the hotel's wifi connection does not work when it is raining. The wifi didn't work for the entirety of my one night stay, and still wasn't working in the morning after the rain had stopped. The hotel requires a 100 ringgit security deposit, but doesn't issue a receipt. The deposit was returned in full at the end of my stay, but this is the first hotel I've encountered which doesn't provide a receipt for the mandatory cash deposit. Room was fairly run down, e.g., marks on the walls, antiquated shower system. Room has no fridge to keep water cold. A small fridge is a standard facility in most malaysian hotels. There was no toilet paper in the room upon arrival. It was provided on request. Bathroom had no hand soap. Only shower gel / shampoo. The bathroom has no cordoned off space for the shower. After using the shower the entire room is very slippy and dangerous. The bed was hard and uncomfortable. Single bed sheet was thin. There is noticeable noise both from the road outside, and from other guests' rooms.

Not bad for the price

Liked Location, helpful staff, shower worked

Disliked Big bed in small room left little free space to access luggage. As the room faced a busy intersection roundabout, the noise level from modified motorcycles made earplugs necessary for a decent sleep.

Exceptional