V E Hotel & Residence

Liked Friendly staff and fast check in and out

Liked The room is clean and modern and the surrounding is pretty quiet and spacious. Room rate is value for $. Strongly recommended.

Hotel has degraded over the years, poorly maintain

Liked Stayed many times here over a few years and the standard has gone down, while prices seem to have increased by 10% in the past 9 months. Maintenance not done well…hair dryer was not working, shower Water pressure was very low so it’s quite difficult to shower (not fixed after we informed the hotel) and the sliding doors for the toilet and wardrobe are not working well, requiring quite a lot of strength to slide. Also, vanity kit and slippers are no longer provided. Noticed a The Bar on the M3 level beside the pool is also not manned most of the nights when we get there around 10 pm, even though the operating hours are till 11pm. There are outdoor high tables and chairs provided in the M3 area but the tables are not cleared so the food/ash tray/drinks left by previous occupants are left there, and when we tried to look for a dustbin to clear our tables ourselves, can’t locate any on the M3 level. Also nobody answers the phone when calling the Conceirge from the room. Also, when I tried going to the bar on a Sunday night, it was closed but there were no signs stating it’s closed. Quite unprofessional to not display open or closed signs. Also parking should be complimentary but I wa

Liked Clean and tidy

Liked The staff was helpful

Forget about it

Liked The hotel is a corporate building attached to office towers and adjacent to a mall with many food places, including a supermarket. The noise from the street is very loud. During our stay, there was also construction noise from above us after we transferred into a so-called quiet room. The staff were very cooperative, although they continually insisted they had to check with their higher-ups to provide us with satisfaction, which was not forthcoming, so we moved to a different hotel.