UCSI Hotel Kuching

Probably the worst 3.5 hotel in Kuching!

Liked Is this a full fledge hotel or a training ground for UCSI students? Either way, we paid money to stay and use this hotel for events. The building is beautiful and majestic from afar. However, the staff’s mindset and attitude is far from a 3.5 star hotel standard. The staff just cannot understand simple requests or instructions and we had to repeat the same instructions over and over again. Please wash your chair cover. They are white but filthy! If you want to know how filthy they are I will share photos. While we were requesting for room setup, only ONE staff came trying to fix the table but your other hotel staff just sit around not helping. Definitely will not recommending this hotel for stay or events!

Liked I chose this hotel as it was very accessible to the conference centre where I was attending a conference. I was pleasantly surprised with the room - it was clean, very spacious, comfortable bed. Nice views (though dirty windows). The room even had a kitchenette in it (but with a note that no cooking allowed?!). Lovely big bath and separate shower. However hotel as a whole has appearance of neglect. Pool was nice but needs a good scrub…whole exterior of hotel looks crumbly and dirty/likje it is slowly moldering away. Roof top area and pool bar not functioning. Overall just seemed like a place that had seen better days, many many days ago…Sad, as it has great potential and it looks like it was built to a quality standard. It served the purpose I needed, but if I were to return as a tourist, I would most definitely not choose to stay here. A fair distance from town, nothing much to speak of in near vicinity….the saving grace being the cheap taxi’s one can get in Kuching.

What a enjoyable trip !!

Liked Room are spacious !! Laksa Sarawak very yummy & the service given are outstanding and the environment surrounding just make you feel recharge . What a memorable experiences !! Highly recommended and definitely will gonna come back Thank you UCSI Hotel.!

Would not recommend this place

Liked The beds are nice but the hotel it self has nothing special to offer. The breakfast was very disappointing! For example there was a glass with butter where everyone puts they’re knive in with jam or chocolate, it was disgusting !!! Almost everything we need to ask for as there was no bread or fruit. The bathroom needs some renovation and is smelly. The hotel is outside the citycenter and there is nothing nearby

Check out the rooms overlooking the river

Liked Stayed here for 2 nights. All are good except the pillows. The rooms overlooking the river are awesome. Awesome view to watch the sunset & sunrise from the rooftop. Foods were average. As with other hotels struggling from the devastating effect of covid & now making recovery, there were plenty of maintenance jobs to be done to the property.

Liked Near BCCK…