TT99 COZY STAY

Liked Nice

Disliked Nice

Liked The staff friendly. And it's near to the border of sg tujuh

Disliked The size?

Liked Overall, this hotel offers great value for the price. While it is a budget-friendly establishment, there were several highlights that made the stay comfortable and convenient. Value & Location Affordability: This is a classic "get what you pay for" experience, offering a very fair price for short-term stays. ​Convenience: The location is excellent. Having affordable dining options nearby, a small convenience store right downstairs, and a laundry shop within walking distance made the stay very practical. ​Room Comfort & Facilities ​Sleep Quality:The bed was comfortable, and I particularly appreciated the thick, high-quality blanket provided. ​Room Size: Both the bedroom and the bathroom were spacious and well-sized, especially considering the budget price point. ​Climate Control & Connectivity: While the air conditioning takes a little while to reach the desired temperature, it becomes very cold and effective once it does. Additionally, the Wi-Fi speed was impressively fast and reliable. ​Service & Maintenance: ​Staff: The receptionist was decent, attentive, and responded quickly to my requests. ​Parking There is plenty of parking available, which made arrivals and departures stress-of-free. ​Housekeeping: The "on-request" system for room service (refilling water, changing bins, and replacing towels/bedding) works well.

Disliked While I understand this is a 2-star establishment, my recent stay was disappointing due to several lapses in basic cleanliness, maintenance, and service. I am sharing this feedback in hopes that the management addresses these issues for future guests. Room Condition & Hygiene Pest Control: I encountered small cockroaches in the room, including one crawling across my pillow. ​Cleaniness: Upon check-in, the floor was dusty with visible hair strands and scuff marks. Furthermore, the bedding was inadequate; the blanket had minor rust stains, and there were dried stains on the bed cover. Maintenance: The walls showed signs of neglect with peeling paint and black stains. The toilet door was broken and could not be locked, and the television was non-functional (which the receptionist acknowledged upon arrival). Climate Control: The air conditioning unit was temperamental and often failed to respond to the remote control. ​Amenities & Facilities ​Lack of Furniture: The room felt under-furnished. There were no cabinets or bedside drawers, only a single table and a lamp. ​Toiletries: No shampoo or basic toiletries were provided. While towels and tissue were available, the lack of essentials was inconvenient. ​Hot Water: The water heater functioned, but the temperature was lukewarm at best—only just enough to avoid being cold. ​Service & Security: ​Security: I felt the hallway security was insufficient, as the corridors are accessible to anyone, even though the rooms themselves require key card access. ​Front Desk: The receptionist’s phone etiquette could be improved. When answering calls, staff should identify the hotel by name to maintain a professional standard.

Liked It was good but no service at all