Tropicana The Residence Hermes Suite with KLCC View

Please make sure the room are clean and in good condition

Liked Lovation

Disliked A lot of Cockcroaches and poor aircondition

Do not stay here. If you want to wreck your honeymoon and holiday stay here

Liked View and location was great. If you want the front of Klcc then it’s good . For NYE fireworks it’s not suitable as the fireworks are on the other side. The roof top pool allows you to see some fireworks between the buildings but it’s limited. The view across the other areas having the fireworks is partially visible.

Disliked Did you say Hemes themed.. if Hermes saw this they would sue you for misrepresentation. Paying over $1300 ringgit to get this and I stay slot of accomodations.There was Mold on the ceiling in the bathroom from a leak. Mold In the toilet and shower. Bedsheets were not washed and you could tell they were old. Master bedroom was across from the toilet and bathroom so could smell The dampness over night. There was carpet in the bathroom which was wet and full of Mold. The basin cabinet was chipped. The floors were not mopped and not vacuumed. The lounge had dirt marks over it. When we arrived there was a carpet rolled up balanced against the curtains??!! Tv was not working properly.. kitchen also was not vacuumed even after they came again. No towels provided. The towels that weee eventually provided had holes in them.. On New Year’s Eve my family had no towels so we had to use our old shirts as towels. Towels came in The early morning when we were sleeping.

Liked The location is great

Disliked We didn't actually stay. When we arrived we were just given a key and told where to go. When we got to the apartment it was not the Hermes Suite that we had booked. It was a stripped out dirty apartment. We contacted the people managing it and they admitted they had given our apartment to someone else the day before in error. We said we would not accept the apartment, they suggested they would show us another but after 1 hour we contacted Booking.com who contacted the owner and they agreed to refund us. We left and found a better and cheaper apartment in another building. Its a shame because we have stayed here 3 times previously and their own apartments Channel, Dior and Hermes are great apartments that are very nicely decorated and their service is good. However, we would not use them again given what happened this time.

Superb

Exceptional

Liked Nothing

Amazing

Liked Interior

Disliked No Hand Bidet