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Straits Quay Seri Tanjung Pinang Penang
Showing 6 of 11
Liked Great location.
Disliked The agent has not refunded us our parking RM50 yet. He is very elusive. He did not meet us as it stated. No free parking instructions were given even tho it was stated. Cleaning was in progress untill 5pm. We arrived at check-in 3pm and had to come back. I would like booking.com to follow up on refund please.
Liked I like the balcony and the space of the house
Disliked I am not appreciate the owner service behavior we waiting for 1 hour just to check in, and the owner want us to take the initiative to text him instead of he can let us know the process for check in. The house was not clean, I saw a big big cockroach in the kitchen, I was planning to use the oven but the oven was dirty maybe it's from the previous tenant, but the owner/ cleaner should make sure it's clean before pass the house to the next tenant. The leaf outside of the balcony was not be clean up and the floor dusty.
Liked The apartment was very well organised and of a very high standard. The IKEA furniture and fittings let the overall feel down somewhat!
Disliked The pop-up basin plugs did not work well. Door to terrace did not lock.
Liked Everything. It is comfortable stay if you bring infant. The rooms we get just infront of the swimming pool 😊 We definitely will stay here for next trip to penang ❤️
Disliked The swimming pool seems like not maintained well or we just got there early which staff have yet to clean it.
Disliked The host still did not refund my deposit of RM300... I need the money to pay for my rent, thank you.
Liked Good location
Reviews are shared by our booking partner, Nuitée, from guests who stayed.