The Regency Waterfront Hotel

Liked Booking done 3 months before arrival date arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop Should give us an early notice, luckily we are able to get another hotel during this school holiday Terrible customer service

Liked No reason how to say about

Liked Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there. Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge. Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.

Liked Hotel are nice

Liked Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.

Liked bathroom so bad.no hot water.