Disliked Booked the hotel, although the no counter system for this pricy hotel is unacceptable but still have to proceed because it’s non-refundable. But the problem is hotel owner did not reply any thing even I’ve reached and share passport. Been waiting there for more than 4 hours keep contacting hotel and booking customer service. Booking.com keep saying unable to cancel have to email hotel to confirm, hotel keep replying booking.com email but did not contact me for further check in instructions
V
Veen
Malaysia · Solo traveller
9
Reviewed May 2026
You can see the night view of Petronas Twin Towers
Liked The location is very convenient.
Disliked Instruction is not clear
D
dolvinas
Malaysia · Solo traveller
9
Reviewed May 2026
Easy to travel everywhere in KL from.
Liked Staff are very responsive
Disliked long waits for the elevator.
C
collyn
Malaysia · Solo traveller
9
Reviewed April 2026
Compared with five-star hotels in the same location, the price here is usually lower.
Liked The room is usually very spacious.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.