TF009 - Lavile Sunway Velocity KL View

Liked Nothing. I could not check in. The owner/property manager unresponsive. The telephone number was not in service

Disliked Everything. I had to book new accommodation

Liked I do not know how to say what I like, because I was unable to stay in the property.

Disliked I paid for 3 nights in advanced and could not check in. The owner of the property was unable to contact.

Overall experience during the stay in this unit

Liked The unit looks like brand new unit with ikea concept design, good ventilation and good sound proofs (literally can't hear any sound from room to room spread). Presentable rooms design look from outside. Looks organized overall unit. Is very nearby to Aeon shopping mall, police station and MRT station by walking distance if you want to travel by using public transport. Have to give thumbs up for customer service especially Ophilea who took initiatives to promptly call back, tried her best to serve because of no toiletries in the unit and kitchen washing tools by apologizing though was already after working hours.

Disliked Bedsheets cleanliness can be better, can see the hair stains on the bedsheets. No necessary toiletries in the bathroom and towels provided due to not refill by the management. Jug kettle was not usable due to some weird plastic taste. No kitchen washing tools. And have to spent on toiletries and towels by own cost.

Very good

Liked comfort bed, functioning aircond & heater for shower. got microwave & utensil. better check out time than most airbnb i have ever stay.

Disliked parking did not provided during my stay, i paid for parking in the property.