Suasana

Location

82C Jalan Trus

Guest reviews

5.7
Pleasant
Based on 31 reviews

Showing 6 of 28

Maizan
Malaysia · Couple
1
Reviewed March 2026

Liked Cancel booking last minutes

Andrea
Singapore · Group
1
Reviewed August 2025

Don’t recommend

Liked Location was good. Living room was spacious, and came equipped with washer, microwave oven, rice cooker etc. we did not test if they worked though

Disliked Water heater was not working. Bathroom was mouldy and had a bad stench. Couch had stains.

Wati
Singapore
1
Reviewed June 2025

Bad

Disliked Already book, tried calling host but to no reply...after calling booking.com for help they reply by watsapp saying me to cancelled the booking coz aircon is not working....not giving any alternatives aa i hav no place go stay...thet just insist to find other hotel myself...as u know we need to wait for refund and that is not on fhe spot..what if guest has no money to find a new hotel how is that gonna be? So please do not post if ur place is not working.

Rosli
Singapore
10
Reviewed June 2025

Exceptional

Lydia
Singapore
1
Reviewed June 2025

Avoid at all cost

Liked Location

Disliked It has a pungent sewage odor from the toilet and if the door is not closed, the whole will be reeking of the odour. The internet has issues and took a whole day to rectify, poor support. The bed mattress is horrible. You could feel the springs and your sleep is badly affected.

Izzuddin
Singapore
2
Reviewed June 2025

Poor cleanliness and security. Owner had to be more responsible in renting out to public.

Liked I like that the hotel is well located near shopping malls and nearer to the JB CIQ.

Disliked The toilet was'nt clean. It has a foul smell that spread throught the entitre apartment. The tap at the kitchen sink kept leaking. The ledge lock was broken. Hence we only had the main door lock to rely on. But even the main door lock was misleading. The word "close" on the door appears to be actually open. The television could not be switched on despite multiple attempts and there were 3 remote controls that made it more confusing.

Reviews are shared by our booking partner, Nuitée, from guests who stayed.