Stylish Urban Suite Penang - with infinite pool

Liked okay

Bad Experience and bad customer service. Overpriced and Didnt enjoy staying here.

Liked Fresh bedsheets and fresh towels without funky smell

Disliked Hot water shwower barely can feel hot. Interior so run down. Wall cracks everywhere, paint peeling off and simply patched up. Curtains are joke, whole room already so bright in the morning. Lousy customer service. Only give 1 access card and key. Requested 1 more set of card and key because i am working and need 1 more set for my wife to bring to facility floor. But they denied me. Still dare to ask for 5 star rating. What a joke. Car park lane so cramped. Waiting time at lift so lobby. Better off go rent a hotel at the price paid. Facilties are crowded with other short stays who abuses the facility.

Awesome

Liked The facilities provided which is suitable for kids n parents. Parents can play the gym while kids play at the pool right in front of us.

Disliked The lift a bit slow. I think if the able to divided 2 lift for 20 upper floor above and another 2lift 20 for lower lower. Maybe better service better.

Very good

Amazing Experience

Liked Swimming pool so clean and fresh environment and interesting also has puri clean table top in the house.

Disliked Iron board provided is broken

Exceptional

Liked the stay was very comfortable! The homestay was clean, equipped with basic amenities, and had a peaceful atmosphere. Its location is also strategic, close to eateries and attractions. Thank you for the excellent and responsive service. We will definitely come back again!✨🥰