Starpoints Hotel Kuala Lumpur

I’m not staying there coz of their attitude

Liked Very bad attitude one of counter staff attending my check-in. I’m booking twin bed room , but he not ready to provide twin bedroom and arguing to claim with booking.com, and they are not responsible to follow booking conditions

Disliked Very bad attitude one of counter staff attending my check-in. I’m booking twin bed room , but he not ready to provide twin bedroom and arguing to claim with booking.com, and they are not responsible to follow booking conditions

Liked The room is fine but the cupboard needs change. Provide an iron box individual .

Disliked Could not go near the window as the tables are blocking

Liked Great location, comfortable bed, very good shower

Disliked Cleaning staff could be more efficient. Stayed at this hotel before where breakfast was charged to room. Was refused even though management was informed

Perfect hotel in masjid india

Liked Location

Disliked A bit noisy

The best hotel in masjid india

Liked The location

Disliked A bit noisy

Liked Dissatisfied with the service at Hotel Metrostar, Kuala Lumpur. I booked a room with a *king-size bed*, but was given a *single bed* instead — with the excuse that all rooms were full. They changed the room type without consent, which is unacceptable. The room condition was also disappointing due to an unpleasant smell, likely coming from poorly maintained carpet flooring. Even worse, the customer service was extremely lacking. I had to wait nearly *30 minutes* just to have the parking gate opened — showing a clear lack of responsiveness to guests’ needs. The hotel management should be more attentive and professional in ensuring guest comfort and satisfaction. Not recommended for those who value comfort, good service, and professionalism.