St Nomad M City Ampang, KLCC

Liked The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before it came be used, WiFi router was not working because the main breaker kept tripping. They also send notes that extras to be charged for extra things and late check-out. Can you kindly seriously look into this matter as I had bad experience and I am not going recommend this place to anyone for staying. Thank you

Overall rating 3/10

Liked 1. Car park and utility is not included in the price. Need to extra pay when you check in. 2. The comunication via whatapps take long time to get answer after you checkout. 3. Deposit will paid after 24 hours checkout. But i still haven’t get back money after 72 hours.

Liked 1.electrical and parking car not include with the price. 2. communication direct whatsapp only and take long time to get answer. 3. did not explain the accommodation rules until asked to pay the deposit. 4. Deposit will paid after 24 hours checkout. But get back money after 48 hours because company do not explain clearly about the law before checkout.

Hide and seek

Liked Basically we need to sneak in under the eyes of the security guards, the operators know they are not allowed to operate their hotel there as well. So it is quite an abnormal experience living in a place where you should technically not even be there. Hygiene is so-so, food is scattered all over the pantry, there was cockroaches in the bathroom, small ones though. The host is not entirely accustomed to serving guests. It is a nice place though, just the place (a private residential building) has guards to fend off non-resident with resolution posted.

Liked Absolutely wonderful facilities, from a complete large gym, to lap pools, beautiful views and convenient retailers beneath. Best of all was the hospitality of the host. Highly recommended!