Snooze Cameron Highlands

Not a 3 star hotel!!!

Liked This was advertized as a 3 star hotel. That is a misleading description; at best, this is more like a 2 star hotel if that. There isn't really a hotel lobby, no physical help desk, no provided shampoo or bodywash, no closet, no in person services in general. The bathroom does not separate the shower, toilet, and sink as a 3 star hotel would usually do. As somebody described, it's more like big common rooms with individual rooms in them. That design means noises are amplified and people opening and closing doors causes the room's door to shake and make a loud sound. The only good thing I can say is that it was mostly clean and not delapidated. If you want an actual 3 star hotel, do not choose this hotel. Hotels.com should downgrade this hotel to a 2 star hotel or below.

Stay at Cameron Highlands

Liked You need booking code from hotel.com to key into the auto check in system under argoda. I have to call the help center via local roaming to get the code. No watsapp available for call center. Mattress was hard but for the price, i hope all these can be better.

Strong reservations on staying here

Liked Pros: Excellent location, in the middle of Brinchang. Clean. Comfortable bed; love the firm pillows, and room temperature. Enough space for 1-2 people for an overnight stay or two. Hot shower and good water pressure. Maybe too hot though?! Comes to scalding. Excellent wifi, able to do video and phone calls and upload photos and videos. Cons: First of all the “hotel”- it’s NOT a hotel, that’s a misnomer, it’s more like a homestay with self-enclosed rooms surrounding a kitchenette area. NOT what I signed up for and the picture for the app does NOT reflect check-in. There is a fridge thankfully. It’s self check-in which SUCKS if you have issues like I did. My Hotels.com booking number didn’t work and there is NO ONE AROUND TO HELP. Only a phone number is given to call but if you don’t have international dialing (I don’t know any foreign tourist who does?!), you are screwed. Especially as this “hotel” doesn’t bother to respond to messages via the app. This place really should be removed from the app and marketed ONLY to Malaysian travelers. There is ZERO soundproofing in terms of the windows (no double-glazing) and minimal for the walls. I was very lucky the families who stayed next door controlled their kids well so they didn’t make noise (I was in room A), but as as for the next set of flats on the kitchenette over, oh, my god. It eohkd have been a nightmare bc the brats over there were loud as anything, right before I went to bed. Grab doesn’t recognise Snooze.

Liked Overall good.