Riveria City Kuala Lumpur Sentral by Archos

Very spacious and nice rooms, unfortunatally it was not very clean

Disliked Staff at the reception desks were on their cell phones a lot. Our booking was for 4 people but we only received 1 key to the room which was a real problem as we all had to let each other in and out

Very pleasant but dampened by refusal to give tax invoice

Liked Swimming pool was great. Clean and modern and good service if needed via app

Disliked Long wait for lifts. Struggling to get an invoice from them

Good value

Liked Excellent stay! The location is perfect — just a short walk from KL Sentral. The Wi-Fi was stable, and I especially appreciated the calisthenics area, which is a rare find. The staff were friendly. There is also a luggage storage locker outside the main entrance.

Disliked As mentioned before, the lift queues can get congested, especially on weekends or during peak hours (at least the stairs are a fully operational option). Having a microwave in the room would also be neat. Additionally, it would be nice if the parcel storage was located in the lobby area under CCTV surveillance, so guests could freely pick up their orders without needing to ask security to unlock the door and register each item in the logbook. Overall, good value, especially if you're aware of the lift wait times in advance.

The security guard at the pool ruined it for me and lack of facilities in the room

Liked Great location, amazing rooftop pool, great room views of the city

Disliked No bottled water included or water filter even. No microwave, bed is sofa bed with mattress was hard not comfy. Lifts painfully slow sometimes up to 15 people queuing for lift. 1 clean a week have to book 24 hours before at a specific time slot.. not always available. Rooftop jacuzzi not working. Really annoying security guard at the pool! only 6 sunbeds and a few chairs with matress on inwhich the security kept hiding the cushions. People going in pool with clothes on . Not relaxing with the security telling everyone off at every opportunity

Liked easy checkin nice view from window

Disliked room is so small that there is no place to put clothes there. no baby cot/bed provided. we were sleeping 2 adults + child on a bed 140 wide (very unconvinient) related to whole building. there are only 4 lifts that bring you up and down. 1 of them is used for garbage waste disposal. you can wait up to 10-12 minutes for a lift to be pickuped very noisy from window (we were on 37 floor, but it was still a lot of noise)

I went there and requested an early check-in, but the front desk asked me to pay an extra RM50. On t

Disliked I honestly don’t like their system at all. Trust me, I regret choosing to stay there, especially on such important days.