About Ritz Residence - A Member of The Luxury Hotel Group
Convenience and Comfort
Ritz Residence @ Imago Loft B 7th Floor offers air-conditioned rooms equipped with modern amenities like a fridge, microwave, and flat-screen TV, ensuring a comfortable stay for guests.Leisure and Recreation
Guests can unwind and relax at the year-round outdoor pool, fitness centre, and sauna, or explore the garden for a tranquil retreat within the bustling city of Kota Kinabalu.Multilingual Assistance
With staff fluent in English, Malay, and Chinese, guests can expect excellent service and round-the-clock assistance from the reception, making their stay at Ritz Residence @ Imago Loft B 7th Floor seamless and enjoyable.
It’s a bit of a walk to the markets but right next to a large modern mall. Plenty of coffee shops & restaurants very
Liked Lovely room with luxury products for customers use. L’Occitane, Dyson hair dryer,, complimentary soft drinks & snacks. Chandeliers in the bedroom. Exceptionally attentive staff, very comfortable bed. 2 pools, lovely & clean
Disliked There are no sunbeds or chairs around the pools.
C
Chang
Malaysia · Solo traveller
10
Reviewed September 2026
Comfortably luxurious
Liked Good service and overall nice room
Disliked None
J
Joshua
Australia · Solo traveller
7
Reviewed September 2026
Ideal location and accommodating staff, but not what you might be expecting if you like established hotels.
Liked The room has everything you need plus the extras. Staff are very accomodating and only a message away from assisting you with any problems, questions, or even if you would like your washing done on-site. Location is ideal, as it is right above the Imago Mall, which is a great place to go on a shopping spree or eat some delicious food!
Disliked Property photos and description is a little deceptive regarding the type of property it is. It makes you think that you are going to stay at a “hotel”, but it’s technically a subdivided apartment, made into multiple rooms. Due to the fact that it’s subdivided, the walls are somewhat thin, therefore you can hear people in other rooms if they are loud. Additionally, I didn’t mind too much because I am a deep sleeper but you might not like how much noise you can hear from the streets and the planes flying over, due to the lack of sound proofing.
A
Alison
Hong Kong SAR China · Couple
3
Reviewed September 2026
Ok
Liked Rather strange hotel, in a block, not what we expected, didn’t have proper hotel facilities, room was clean, toilet flush was not properly working, thankful we only had one night there
Disliked Being in a block - felt like apartment building
Reviews are shared by our booking partner, Nuitée, from guests who stayed.