Resorts World Genting - Highlands Hotel, formerly known as Resort Hotel

★★★Genting HighlandsOpen in Google MapsShare on WhatsApp

Location

Genting Highlands

About Resorts World Genting - Highlands Hotel, formerly known as Resort Hotel

Modern Accommodation with Free WiFi Experience stylish rooms with free WiFi access, perfect for staying connected during your vacation.Convenient Location Enjoy easy access to a variety of entertainment options including a theme park, retail shops, and restaurants just a stone's throw away.Delicious Dining Options Treat yourself to a culinary adventure at the on-site restaurant, offering a delightful range of local and international dishes to savor.To book your stay at Resort Hotel and experience comfort and convenience at its best, contact us now.

Check-in from 03:00 PM. Check-out by 12:00 PM.

Facilities

WiFi availableFree WiFiParkingNon-smoking rooms24-hour front deskRestaurantLift / ElevatorLaundrySafety deposit boxFacilities for disabled guestsDry cleaningPrivate parkingShared lounge/TV areaConcierge serviceStaff adhere to local safety protocolsPhysical distancing rules followedHand sanitizer in guest room and key areasThermometers for guests provided by property

Guest reviews

Showing 6 of 130

Theresia
Australia · Family
8
Reviewed October 2026

Pleasant stay

Liked The hotel room was clean and had everything we needed.

Disliked -The bed was a bit firm -Not that far to walk to SkyAvenue, but it's rather inconvenient when you forget something and had to go back, or kids unwell.

Soo S.
Malaysia · Couple
10
Reviewed August 2026

Exceptional.

Liked Great location, clean and great facilities with steamed bath.

Disliked Nil

Bader
Kuwait · Family
10
Reviewed August 2026

Best hotel location with a reasonable value

Liked The location

Disliked No room AC Too hot at night

Siew L.
Singapore · Solo traveller
5
Reviewed July 2026

Liked No

Disliked Noisy environment despite windows close. W windows close no air conditioning, can get a bit warm.

ngcarrie
2
Reviewed June 2026

Most Horrible Hotel Experience in Genting

Liked I booked 2 rooms for my family and paid a total of SGD1,282 for 3 nights ($213 per room per night) from 15 Jun to 18 Jun. It was the most horrible stay in a hotel due to the following 3 reasons: 1. Check In - On the day of check-in, they allocated me 2 inter-connecting rooms at Level 9. One of the rooms was ready and we were able to check in at 2.30pm (paid extra RM5 for it). The other room was not ready due to housekeeping. However, about 45 mins later when we were about to leave the room, we were told by a staff that the guests from other room did not check out at 3pm. Hence, they need us to move to 2 other rooms at level 8. We wasted about an hour making the change instead of being able to enjoy our time in Genting. The manager told us that it is due to a system issue and only offer a verbal apology. 2. On the 3rd day, the housekeeping did not make up our rooms until 4 plus. We were shocked as we left the rooms before 12pm as the housekeeping was waiting outside our rooms at 11 plus. I complained to the manager on duty and he told us that the staff told us that they cannot make up the rooms until they completed others. This is unacceptable to me as we cannot use the room until c

Yee
Singapore · Couple
5
Reviewed June 2026

nothing impressive

Liked breakfast was not included.

Disliked even though they gave us a double bed unfortunately it was in the smoking zone. Room was smelly and furniture seemed old and unsightly

Reviews are shared by our booking partner, Nuitée, from guests who stayed.