Room service was good at stay.
Disliked Take very long time for the reception to understand my requirements. Hotel doesn't have my records when checking in. Cause I booked from third party. Couldn't earn point from RWS Rewards as I had paid so much.
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Rooms from RM 294 a night (public price for 2 adults, checked 14 Oct). Pick your dates below for live prices.
Genting Highlands Resort
Spectacular Mountain Retreat Unwind at Resorts World Genting - First World Hotel, perched atop the lush hills of Malaysia.Modern Comforts Enjoy well-equipped rooms with satellite TVs, international direct dial telephones, and a fan for the mountain breeze.Versatile Event Spaces Host grand events in the 2,500 seat banquet hall or utilize the conference rooms for business meetings.Book now to experience the ultimate mountain getaway at First World Hotel!
Check-in from 03:00 PM. Check-out by 11:00 AM.
Disliked Take very long time for the reception to understand my requirements. Hotel doesn't have my records when checking in. Cause I booked from third party. Couldn't earn point from RWS Rewards as I had paid so much.
Liked Room is near the elevator
Disliked only 2 keys for 3 adults (triple Room)
Liked It was clean and great for families
Disliked Staff were quite unhelpful at check in.
Liked The hotel is in Genting Highlands, the scenic views and food.
Disliked Took 3 hours to check in because the self service kiosk is not working. I booked 2 rooms and cannot check in the 2nd room at the kiosk. I have to get a queue number and wait in line that took an hour. At the counter it took another hour to find the 2nd room. 2 front desk staff were already in front of us searching and opening files while holding our passports but it took the senior staff less than a minute to find it.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.