Razak City Residence

Location

Jalan Sungai Besi

Guest reviews

Showing 6 of 23

KONG Y.
Malaysia · Group
2
Reviewed June 2026

Poor communication and a chaotic check-in process made the stay unnecessarily stressful.

Liked The facilities are generally acceptable, but the air-conditioning is not cold enough, making the room uncomfortable. The internet is also almost unusable, which significantly affects the overall experience.

Disliked This is one of the worst check-in experiences I have encountered. Despite providing all check-in details in advance, there was no proper communication, no confirmation, and clearly no preparation from the host. Upon arrival, the booking situation was not even properly recognized, which immediately created confusion and frustration. The check-in process was completely disorganized, forcing me to wait under uncomfortable conditions with no proper handling or sense of responsibility. This level of service is unacceptable for any paid accommodation. While the room itself was acceptable, the management and communication were extremely poor and unprofessional. I strongly do not recommend booking this property, as the lack of organization and guest care will likely ruin the beginning of your stay.

Simon
United Kingdom · Solo traveller
2
Reviewed April 2026

Liked Nothing.

Disliked Non existent WiFi, no hot water, staff not contactable.

Mohammad
Canada · Couple
7
Reviewed March 2026

Stay at Razak residence

Liked Lots of stores, restaurants right downstairs walking distance.

Disliked Pillows should be im good condition and should have another set for bedsheets and pillows cover to wash and change specially for stays for a month or more.

Mohd
Malaysia
9
Reviewed June 2025

Value for money.. this is 2nd time my family stay there👍👍

Liked Strategic location…the house is clean; spacy and delightful

Mohamed
Malaysia
1
Reviewed May 2025

Worst ever experience. The whole family get sick after vacation.

Liked The building was maintain good

Disliked the room we stayed is like rubbish bin. Very poor condition. The photo used in booking was totally different with actual room. it was very bad.

Wong
Malaysia
9
Reviewed April 2025

Superb

Reviews are shared by our booking partner, Nuitée, from guests who stayed.