Promenade Hotel Kota Kinabalu

Good location and very good value for money.

Liked Breakfast was great. The location is perfect. Staff very helpful and the did their best to accommodate needs and provide suitable room.

Disliked Initial room which I booked had an outdated and uncomfortable bed. Staff did their best to provide the upgrade with no additional cost with minimal delays.

Great stay

Liked Great room, excellent location and staff

Disliked Gym could have been bigger and better equipped

Liked strategic location

Disliked the cleanliness of the room carpet and the non-functioning plug

Liked the girls in receptionist was so not frenly. next time be more gentle and a good manners. but overall i love n like to stay here cos the doorbell guys n parking guys ws very humble n helpers n so nice person. clean n best bed. so comfy and clean.

Disliked the girl in receptionist

Pleasant stay.

Liked The breakfast is the best here.

Disliked The rooms are nice and comfortable, but the bathroom is another story. The bathroom is hotel standard, dark blue marble floor. It has a bathtub. We take shower in the bath tub and after closing the curtains properly, the water is still leaking to the floor. This feels like a renovation issue which has been overlooked by the management. The light switches are 'touch' type, honestly this is more of a hassle rather than feeling luxury. You have to touch the switch a certain way to switch on the light. The lights in the rooms are dim, and some lights are not working at all for the TV and night lights, The maintenance team should have checked the lights properly and make sure all are working.

I like this hotel

Liked Yes

Disliked Nothing