Prescott Hotel Bukit Bintang

Liked Breakfast was very simple but room was very clean even the location was central and nearby restaurants and shops.

Disliked The receptionist was very rude, I asked for help to reach other location and he said that he can't help me cause he has other things to do.

Service and staff are very courteous & kind

Liked Location, accessability

Disliked None

Overall a disappointing stay

Liked The location was very good. Below the hotel there were many eateries, seafood restaurants and a variety of eateries. They had shops and a liquor shop. Across the road, around Mercure hotel there were other restaurants where you can try. As far as location and food no problem. Just a turn and you will end up at Berjaya Times Square.

Disliked The rooms were very small for 2 to stay and wasn't sound proof. I don't remember having a loud conversation with my family as we reserved 3 rooms but the staff came up to ask us reduce the noise level. We then realised that we can hear ourselves clearly from our rooms. The rooms came with breakfast but not Buffet breakfast. Only ala-carte was served with limited variety. It was disappointing. No shelter or separate parking when you book Grab for pick-up outside the hotel. The Grab driver had to wait almost at the road and there is no shelter when there is heavy rain when u go onboard a taxi. The amenities are all old and rusted. We book the rooms for 5 nites but we left the hotel to another hotel after 2 nights.

Liked Staff friendly while check-in & check-out. Always smile ☺️