Platino 2BR Paradigm Mall Netflix Youtube BySTAY

Jalan Segenting The Platino apartmentOpen in Google MapsShare on WhatsApp

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Jalan Segenting The Platino apartment

Guest reviews

4.9
Pleasant
Based on 31 reviews

Showing 6 of 17

Domnic
Malaysia · Family
2
Reviewed February 2025

Very unpleasant, last option of stay in JB. Poor host. Tons of issues.

Liked Location was alright and conducive, quick exit from highway.

Disliked There was a host of problem with the place and we would not recommend a stay until the owner makes the relevant changes. Firstly, the wifi and the router was giving issues (username appearing on phone/ smart tv - which requires wifi) but no internet connection on it. At the same time, we found a high pool of water stagnating in the dry bathroom of one of the toilets, which prevented us from using it. The air-conditioner in the hall also could not managed to be turned on, and the solution given by the owner/team was to open up the main switch box and turn off the main switch before turning it on again. This was very unprofessional and could cause harm for those staying. There was also a lot of mold found in the bathroom of the unit, and small stray hairs found in the cutleries/mugs container in the kitchen. Very bad service. All these issues were not informed to us prior to our stay by the management/owner. Despite us being a contact to report these issues, when I tried to contact them, they were also unsure on the issues, and were not prompt in reporting back to us on resolving the issues, saying that they would need to request the respective technicians on resolving the issue,

Ming W.
Malaysia · Family
1
Reviewed February 2025

Liked If about the house, there is nothing I like. A very bad conditions of the facilities. Maintenance also bad. I booked for 3 nights stay. But, I just stayed for 1 night and moved out on the next. Hope the property agent can take this matter seriously.

KIA F.
Singapore · Family
1
Reviewed January 2025

Don't book

Liked Near mall

Disliked No wifi, toilet water leaking, no tv to watch.

Simon
Malaysia · Family
3
Reviewed January 2025

Liked Location as it's next to Paradigm Mall

Disliked The bathroom got problem with the water leakage and flooded with water all the time.

Sally
Singapore · Couple
4
Reviewed January 2025

Disappointing stay

Liked Good location, good sized apartment

Disliked One of the toilets is flooded, the whole flat needs general repair and upgrade. Cupboards are falling apart and there are cockroaches. Bedrooms need black out curtains for sleeping comfort.

nor
Malaysia · Group
5
Reviewed December 2024

spacious house, strategic location. cleanliness is not good, wifi cannot be used

Liked Location is strategic next to paradigm mall. Easy to get grab service

Disliked unsatisfactory level of hygiene. there are cockroaches roaming on the floor. Toilet bowl is dirty. the air conditioner is leaking. water comes out and stagnates on the floor & windows. I only stayed for one night. had to check out the next day. Refunds given are only 50% for the second day. not worth it at all

Reviews are shared by our booking partner, Nuitée, from guests who stayed.