OYO 836 Mandurah Room & Cafe

AWFUL. The booking was canceled by them when I told the plane was late. And I had to pay

Liked I told them that the plane had a 4 hour delay and that I would have arrived after midnight. They told me that the chek in was closed and the CANCELED my booking CHARGING me the costs! Very unfair HOTEL TO AVOID. Ho detto loro che il volo aveva un ritardo di 4 ore e sarei arrivato dopo mezzanotte. Mi hanno detto che il check in era chiuso dopo mezzanotte e mi hanno CANCELLATO la prenotazione ADDEBITANDOMI i costi. Molto disonesti. DA EVITARE!!!

Liked I stay with my family and two kids. Too many maosquitos because the hotel is just beside a big rubbish bin. It also dont have appropriate parking. The drench beside the hotel is dirty and stagnant. Thats why lots of mosquitoes. My kids got rashes here and there due to maosquitoes bite. I really not recommend for trip purpose. Just for some emergency unplan trip in the middle of the night maybe. Advise hotel to take the pest control for customer satisfaction. Thanks.

Cannot check-in

Liked Booked and paid, arrived but the door was closed. Had been calling the contact persons and waiting outside with luggage for a long time. Finally need to cancelled and book another hotel. Quite an unpleasant experience with this hotel.

Liked Ok friendly

Liked Cons: the web mentioned there is a lift but I did not see it. It was challenging for me to climb up and down the stairs to my room. Shower was not very enjoying as it was fixed up over head and we cannot control to get hotter water. Pros: Location is good, breakfast was fine. Especially thanks to the Chinese senior man whom we chat with during breakfast on our third day. Upon knowing where we wanted to go, he have intro us another app which charges cheaper than Grab and even helped to call for the car, save us alot when using the other option. He was so helpful that on the day we depart, he even helped us call for the car and waved goodbye. Such a nice elder man.

Unexpected

Liked Been here for 2 nights and i would like to say it's a pleasant stay with affordable price. It's clean, spacious (1 single, 1 queen size) and in a walking distance to the city center. There's also a laundromat nearby. But do note that it does not have an elevator.