Opus Residences by Opus Hospitality

Great location and spacious room, but service and maintenance fell short this time

Liked This was my third stay at Opus Residences by Opus Hospitality. Since the 2-bedroom apartments were fully booked, I opted for a 3-bedroom apartment in Tower 2 for a 16-night stay. During my previous two visits, I stayed in Tower 1 and happened to get the exact same apartment number both times. The Positives: Apartment: The 3-bedroom apartment itself is spacious, comfortable, and located on a higher floor with lovely views.

Disliked Areas for Improvement: • Internet Connection: About a week into my 16-night stay, the Wi-Fi disconnected completely. I reported it to the staff, who assured me they were working on it. Unfortunately, the issue was never resolved, leaving me without internet for the rest of my stay until checkout. • Service & Cleanliness: As a returning guest, I expect a basic necessity like Wi-Fi to be resolved promptly, especially during a long stay. Additionally, the initial cleanliness of the apartment upon arrival needs improvement. While the property itself is good, the service recovery fell short this time...

Great stay in the middle of the city close to Chinatown

Liked It’s my second time back but after a long time. The rooms are still well maintained, i think the common facilities can use some facelift. Otherwise it’s a great stay for large families and with a car it’s really convenient too.

Disliked Small thing but the toiletries were a tad small for our group, would have been great if there were larger bottles rather than the small ones because we don’t get housekeeping, it was troublesome to request for replacements

Liked the room was very clean..easy check in n check out..parking slot available..nice swimming pool night view

Disliked nothing..all is good

Disliked Alcohol was in the room..., yes the staff took it put but still..., and also the cadar look a but dirty yeah?

Liked One of the Aircond licking , another air corn not cold.

Excellent city view and unforgettable experience

Liked Excellent locations and nice swimming pool with beautiful city view. Reception staffs are very helpful and friendly especially when I request a parking space closer to the tower lifts entrance door. Wonderful short stay experience at Opus

Disliked Best to make arrangements for parking lot that closer to the tower lifts entrance especially guests travelling with old folks.