I want refundable
Liked *Dear [Booking Platform] Support,* I would like to file a complaint regarding my recent booking. The swimming pool was advertised as clean and usable, but in reality, it was *dirty and not suitable for use* — completely different from what was shown in the listing. I also tried to speak with the property owner, but *they were uncooperative, refused to refund any money, and misrepresented the condition of the pool* in the app. I kindly request that you review this issue and consider providing a *full or partial refund* due to the misleading information and poor experience. Thank you for your assistance.