MyRus Resort Langkawi

There is a lack of a large playground

Liked Best service.Kasim is the best employee.

Liked We had a great stay at MyRus Resort. The resort is comfortable, and the staff were always friendly, courteous, and helpful. The swimming pool was clean, well maintained, and perfect for families with kids. The resort also provides a convenient buggy service to and from the main road, making it easy to get around. There's also walking access to a quieter part of the beach, while Pantai Cenang's main beach, restaurants, and shops are just a short Grab ride away. A special thanks to Qasim, who made our stay even better. He was always welcoming, attentive, and genuinely cared about the guests. He treats the resort as if it were his own, and that really shows. The management should value and take good care of employees like him, they're a big reason guests leave with such a positive impression. The only area that could be improved is the buffet breakfast, which could offer a few more options and variety. Highly recommended!

Disliked The only area that could be improved is the buffet breakfast, which could offer a few more options and variety.

Extremely disappointing

Liked Not a thing

Disliked I am writing this to warn other families. We booked 5 nights here largely because of the advertised splash pool for our young child. Upon arrival, we were devastated to find the pool closed. We saw brown, stained tiles and dirty water. It had clearly been neglected for a long time. The room itself was the bigger health concern. The duvet was visibly moldy and smelled damp. With a toddler, we knew sleeping in that environment could trigger respiratory issues, so we made the difficult decision to cut our losses and check out the very next morning. We politely requested a refund for the 4 unused nights we had prepaid, as we were essentially forced to leave for our child's safety. The resort refused and offered zero compensation.

Limited breakfast, good staff, great location

Liked Location, kids pool

Disliked Breakfast