Mount Austin #Palazio B2 Pool view 1-3Pax #MSPro

★★★Jalan Mutiara Emas 9/23Open in Google MapsShare on WhatsApp

Location

Jalan Mutiara Emas 9/23

Guest reviews

8.1
Excellent
Based on 79 reviews

Showing 6 of 68

Shazrina
Malaysia · Couple
6
Reviewed August 2026

Great place, love the large balcony

Liked The location very near to amenities and food.

Disliked The wifi wasn’t working and they never manage to resolve the issue. I needed wifi to do some work hmmm

Niyaz
Malaysia · Solo traveller
10
Reviewed June 2026

Clean

Liked Easy to check in

Victor L.
Malaysia · Solo traveller
1
Reviewed May 2026

Liked Car park condition and room cleanliness is bad. Aircon blow hot air even switch to lowest temp. Toilet got bad smells, noisy sound from outside even midnight, early morning hear loud music, and motor bike ride. Swimming pools is poor manage. No recommend for one prefer quite place. 😖

Disliked Car park condition and room cleanliness is bad. Aircon blow hot air even switch to lowest temp. Toilet got bad smells, noisy sound from outside even midnight, early morning hear loud music, and motor bike ride. Swimming pools is poor manage. No recommend for one prefer quite place. 😖

Mimie
Malaysia · Couple
9
Reviewed May 2026

i love this stay!!! but the wifi connection was difficult, i cant even connect to tv and phone. other than that, everyth

Liked nice decoration, everything looks perfect

Disliked no place to hang the towel

Reen
Malaysia · Couple
10
Reviewed April 2026

Liked Comfort. Clean. Easy access

Nazri
Malaysia · Couple
1
Reviewed April 2026

Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all

Liked Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all. The problem is, my phone doesn’t support Telegram, so I had to borrow someone else’s phone just to check in. Very inconvenient. When we entered the room, the remote had no batteries. The aircond remote also had no batteries. We had to go out and buy them ourselves. These are basic things that should already be provided. We couldn’t cancel anymore since payment was already made, so we had no choice but to continue the stay. The worst part, we checked out only 5 minutes late, and they deducted our deposit. The room was kept clean and there was no damage at all. The management is very unprofessional and not considerate. I do not recommend this place at all. Please be careful.

Disliked Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all. The problem is, my phone doesn’t support Telegram, so I had to borrow someone else’s phone just to check in. Very inconvenient. When we entered the room, the remote had no batteries. The aircond remote also had no batteries. We had to go out and buy them ourselves. These are basic things that should already be provided. We couldn’t cancel anymore since payment was already made, so we had no choice but to continue the stay. The worst part, we checked out only 5 minutes late, and they deducted our deposit. The room was kept clean and there was no damage at all. The management is very unprofessional and not considerate. I do not recommend this place at all. Please be careful.

Reviews are shared by our booking partner, Nuitée, from guests who stayed.