Mosaic Southkey Premium Midvalley Jb 4Pax

Liked Great location, helpfully customer service, nice room, clean and well facilities

Liked Near mid-valley southkey shopping mall, 10 mins walk. Some eateries around the residence. Unit was clean. Security guards were helpful.

Disliked Was hoping to use the washing machine to wash our clothes but the machine didn't work. Reported but nobody came to fix it. Although there is a gym, the aircons in the gym were not switched on, some windows were left partially opened. Since we could not wash our clothes, it didn't make sense to use the gym. There is a beautiful infinity pool, but the water looks cloudy. There is also no smell of chlorine at the pool. Didn't want to fall sick from the pool water so avoided using the pool. The unit has a bed room with a queen sized bed and the living room also has a queen bed, but the sliding door between the 2 rooms cannot be closed. There was a written instruction on the door, not to close the door, it was jammed. Ended up having to switch on aircon for both rooms, otherwise the cool air will escape into the other room through the opened doorway. The designated car park lot was flooded. Water ponding covered 60% of the lot. This made it difficult to load/unload our stuff from this parking lot. Picture attached. This was incovenient but we worked around this problem. I hope the building management can find the source of the water leakage.

Thot it was connected to the mall but we had to walk 10 mins from mall to lodging

Liked Cosy for small group

Disliked Only 1 bathroom

Cleanliness, especially the bedding and toilet, is top-notch. However, the air quality in the house partly due to the du

Liked I liked that the bed was comfortable and the toilet was clean and well kept.

Disliked There are too many glass surfaces and mirrors, which feel scary at night. The room is open and the door can't be closed. The toilet has a glass sliding door, which is not user friendly especially when you're in a rush to use it. The air conditioner is very noisy and disturbs sleep at night. The lighting in the house is a mix of white and orange lights, which is harsh and uncomfortable for the eyes. The washing machine is old, dirty, and not well maintained. The living room feels cramped because there’s a queen sized bed with a bulky frame that collects dust. It seems like the curtains haven’t been washed in years.

Liked “Homestay was very clean and well-maintained. Customer service was excellent, and Regine was super helpful throughout my stay. The location is convenient, the place feels cozy, and overall it’s one of the best stays I’ve had. Highly recommended!”

Liked 4Cs: Cosy, convenient, clean, comfortable

Disliked Nil