Meritus - Perai, Penang

TOO CLEAN.

Liked Place was clean.

Disliked No free coffee ,No free mineral water ,Not even a 1 tea bag. Like i comment CLEAN.

A property with good potential, but cleanliness, housekeeping and basic guest services require major improvement.

Liked The property has a pleasant overall environment, a good location and considerable potential to provide a comfortable stay.

Disliked There was no proper front desk, room service or regular housekeeping. Cleanliness was a concern, as the room had many tiny ants and there were no rubbish bins available on the floors. Basic bathroom amenities were also missing, apart from a large bottle of handwash, body wash and shampoo (multipurpose). These shortcomings made the stay less comfortable, particularly for tourists.

Liked Location was good

Disliked Owner did not respond fast as had issue collecting the keys. Typical owner mentality just shares the instruction and only contacted back when deposit was refunded.

All overall the location is great new building, easy check in and the unit very clean.

Liked Convenient location

Disliked The lift v slow