Convenient Location
Close proximity to Jesselton Point & key shopping destinations.Diverse Dining Options
Featuring 4 restaurants offering various cuisines.Modern Amenities
Enjoy free WiFi, outdoor pool, and well-equipped gym facilities.Book your stay at Mercure Kota Kinabalu City Centre for a comfortable and enjoyable experience!
Check-in from 03:00 PM. Check-out by 12:00 PM.
Facilities
Fitness facilitiesWiFi availableFree WiFiNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceTerraceFamily roomsLift / ElevatorLaundryLuggage storageBarFacilities for disabled guestsIroning serviceMeeting/banquet facilitiesDry cleaningNon-smoking throughoutOutdoor poolDaily housekeepingConcierge service
Guest reviews
7.8
Very good
Based on 2,252 reviews
Showing 6 of 79
S
Sharon
Australia · Solo traveller
9
Reviewed October 2026
Great location, staff and shower.
Liked The water pressure in the shower was amazing, better than my shower at home. Bed and pillows were comfy and staff very friendly.
Disliked Looked a little tired in places. My room faced into a light well so the windows were very dirty and the room a bit gloomy even with all the lights on.
R
Reynold
Malaysia · Solo traveller
6
Reviewed September 2026
Disliked My family got stuck in a elevator. The intercom doesn't work. The alarm doesn't work. Only the panic button in the elevator works which took the hotel management few minutes to respond. As the intercom doesn't work, we can hardly hear anything from the inside. We waved to the cctv to get noticed.
M
Meeting M.
Australia · Solo traveller
8
Reviewed September 2026
Liked We had a comfortable stay at the Mercure Kota Kinabalu. Our room was a good size with a city view, but we could also see the ocean and islands, which was a nice bonus. There were building sites directly in front of us, but that's obviously nothing the hotel can control.
The pool was lovely, with friendly bar staff at Compass, and the food on offer was really nice.
The location was another positive, with Gaya Street Night Market and the waterfront both within easy reach.
Disliked The accommodation itself was comfortable but starting to look a little dated and could benefit from some updating.
We also found the prices at the pool bar a little excessive for Malaysia.
M
Mariyam
Malaysia · Couple
9
Reviewed September 2026
Excellennt
Liked Nearby mall and short walking distance to Gaya Night Market.
Disliked Limited parking available
P
Puspavalli
Malaysia · Couple
10
Reviewed September 2026
An unforgettable stay at kota Kinabalu
Liked Located in The heart of The KK CITY . And surrounded By a lot of attraction . For foodie , this is The suitable place to stay … Todak seafood market serves delicious menu And it has a variety of menus to choose from
T
Thaneindra N.
Malaysia · Group
10
Reviewed September 2026
Perfect place for accommodation.
Liked Perfect location as it’s nearby to many restaurants.
Disliked No reserved or private parking for hotel guests.
Not enough sofa for a family of 4.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.