Mercu Summer Suites Bukit Bintang Kuala Lumpur Apartment

Superb

Pleasant

A very disappointed accommodation experience

Liked nothing

Disliked First of all, this homestay wasn’t what we book at all. When I first order this homestay, it has 2 bathrooms but the owner decided to change our room without telling us, so when we got here we only got a 1 bathroom room. When we contact the owner, he doesn’t reply and seems to IGNORE us,and he only answers to our agent (mr anang). We contact the owner though mr anang and the owner told us “u either stay here or get out and NO REFUND”….. Not only that, some equipment in our rooms is BROKEN ,one of the ac is BROKEN, the microwave and sofa is DIRTY af and the bed sheets are full of dust, WE EVEN NEED TO WASH OUR BED SHEETS,MY FRIEND EVEN GOT ASTHMA BECAUSE OF THIS!!! Worse part is ,we saw like 8 COCKROACH in our bathroom wth??!! DO NOT RECOMMEND AT ALL

Horrible.

Liked -

Disliked There's a men's underwear beneath the bed, and there's dust on the floor. We have to clean the floor on our own. The air conditioner keeps turning off by itself. The access card isn't sufficient for six people to enter or exit. It's quite inconvenient to move in and out of the apartment. The guard and staff are not very helpful.

Very good