Disliked The room/property is ok & comfortable...i only have problem with the mattress (I don't know either bugs or ants-itchy everywhere...its not good) but the host seriously the worst ever....this is the 1st & last i stayed at this property...worst instruction too...Mandy u need to improve...I whatsapp but always late reply or non...I call but u didn't pick up my phone at all...seriously u have really bad service...sorry...please improve it....
A
Azhar
Malaysia · Solo traveller
10
Reviewed June 2026
Liked Big & Cleaned studio.
Complimanrary Netflix
Fast wifi
Privecy
Disliked Far Distance from main genting attraction
Y
Yoke W.
Malaysia · Solo traveller
4
Reviewed May 2026
Bad customer service
Liked The condo facilities
Disliked I am very disappointed with the customer service, I stayed 3 days 2 night without a functioning TV and hair dryer.
1. TV is not functioning but customer service replied like this: "This tv have problem already inform owner pending repair
Have mention at portal ya". When I asked what is the meaning of mention in portal, while the booking.com website didn't mention that TV cannot work, the customer service just ignore me and did not reply further.
2. The hair dryer is not working, when I text customer service to request for a change, they just replied will check with cleaner, when I remind again, they still replied checking. And 3 days 2 night has over, and they never change a new one for me.
3. Booking website photo showed there is a microwave but there's none at the unit.
C
CHANDRAN
Malaysia · Family
7
Reviewed May 2026
Liked Not realy
Disliked The shower area / bathroom
L
Lim
Malaysia · Family
10
Reviewed May 2026
Liked Convenient
S
sha
Malaysia · Solo traveller
10
Reviewed April 2026
Good place to stay, everything is near. Good view, and the very fresh air. Lurve it.
Liked The view, the house, the room, everything inside the house.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.