Liked Large appartment with nice views
Mansion One by Hejmo Suites
Location
Mansion One,Jalan Sultan Ahmad Shah
Guest reviews
Disappointing
Liked None
Disliked The stay in general was disappointing. The place is quite shabby with moldy spots on the ceiling, stains on the couch and general dirtiness throughout the space including the kitchen and floors. The deck had a quite nice view actually, but with the air conditioning ventilation pointed right at the deck, if you had the air conditioning on, the deck was unbearably hot. Annoyingly too, as soon as we showed up we alerted the host that the internet was down and they took no action to assist. It was out for the entirety of our 3-day stay, and they offered no solution (Ex. paying for extra data). Check in was complicated. Do not stay here.
Liked Hood
Disliked The towels not clean. So dirty
Liked Location
Disliked Do not book this property. This was, without a doubt, one of the worst short-term accommodation experiences I have ever had. The property is severely neglected, dirty, and drastically misleading compared to its listing description. It is completely overpriced and needs immediate, thorough restoration. Here are the specific issues encountered during the stay: Severe Lack of Hygiene & Cleanliness: Filthy floors, moldy ceilings with visible leak marks, and a dirty, blocked kitchen sink. The kitchenette and washing machine were both unclean. Appalling Bedding & Odors: The beds came with quilts but lacked clean bed linens. The pillows had a strong, repulsive smell, indicating linens were not changed prior to check-in. Disgusting Bathrooms: The toilets and shower cubicles were filthy. Shower floors and walls were sticky, shower screens were heavily soiled, and body wash/shampoo bottles were unlabelled and left nearly empty. Insufficient toilet paper was provided. Faulty Amenities & Maintenance: Both the air-conditioning and fan controllers were malfunctioning. Unusable Features: The balcony is completely unusable because hot exhaust air blows directly onto it, making it impossible to stand or sit outside. Additionally, vehicular turnings in the multi-story carpark are dangerously narrow and tight. Conclusion: The listing description is a complete misrepresentation of the actual conditions. I strongly advise prospective guests to AVOID this place. The property owner needs to urgently overhaul and clean this unit, and the booking platform should review and remove this listing to protect future travelers from such appalling standards.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.