Luxury Seaview Family Suite by Little Cabin

Stupid customer service, never response at all

Liked we didn't stay there at all then how you want us to comment good.

Disliked I were there as per my reservation, but no one is there and no reservation was make for us the contact number given also not respond at all.. we were stuck over there with no place to stay.. very bad situation we went trough with kids. i need and explanation and compensation for the hustle i when trough the whole day until slept at road side. Property holder was irresponsible and make our holiday screw up.

Liked Dear Customer Support Team, I am writing to express my disappointment regarding a recent booking through your platform. My group of eight made a full payment for hotel accommodation, only to discover upon arrival that the hotel had been closed for several months. Despite multiple attempts to reach your support team via chat and phone calls, we received no response at the time. Although we eventually canceled the booking and the payment was refunded, the situation left us stranded without accommodation at the last minute. This caused significant stress and forced us to make urgent alternative arrangements. I appreciate the refund, but I urge your team to: Ensure closed or fraudulent listings are promptly removed. Improve communication channels for urgent customer issues. Provide safeguards to prevent similar incidents in the future. I hope you will treat this matter seriously and take steps to strengthen customer trust. Sincerely, Chin Kia Lin.

Disliked Dear Customer Support Team, I am writing to express my disappointment regarding a recent booking through your platform. My group of eight made a full payment for hotel accommodation, only to discover upon arrival that the hotel had been closed for several months. Despite multiple attempts to reach your support team via chat and phone calls, we received no response at the time. Although we eventually canceled the booking and the payment was refunded, the situation left us stranded without accommodation at the last minute. This caused significant stress and forced us to make urgent alternative arrangements. I appreciate the refund, but I urge your team to: Ensure closed or fraudulent listings are promptly removed. Improve communication channels for urgent customer issues. Provide safeguards to prevent similar incidents in the future. I hope you will treat this matter seriously and take steps to strengthen customer trust. Sincerely, Chin Kia Lin

Liked no one

Disliked this is was scammer !!! we booking and they will chat us the room maintained. After that, we want refund but they dont give any proof to refund. They say they was cancelled the booking but in this app still confirmed. At the end, we dont get out money back and we dont stay. Dont booking in this apartment!!!

Gotta do mass housekeeping before having pleasant stay.

Liked The view of the unit facing at the sea with can see sunrise, the living room is huge to accommodate CNY gatherings.

Disliked The unit was under maintained, the ceiling fans were covered with thickened dust, we cleaned it when checked in. The air conditioner in 2 of the rooms were not working despite the technician came 3 consecutive days (at the end my brother gotta guide the technician to fix them). Toilet drainage was slow resulting water ponding and staining of the floor.

disappointed

Liked nothing

Disliked wifi slow, not all lamp in good condition and the air conditioner are not good very slow and noisy

disappointed

Liked location

Disliked no shampoo and body wash and blanket didn't wash or Change