Lila Suites One Bukit Ceylon KLCC

Need to improve customer service skills and hygiene

Liked Very spacious and good ac

Disliked Property was not like in pictures , cleanliness at 0 . Furniture and sofa bed is very old and toilet very smelly . Kettle was smelling and was not washed . Staff was very rude as if we are disturbing him .

Liked Its comfortable and spacious. Staff was helpful.

Liked Its a scammer , be careful

Liked Scam refund my money .Never respon respon my cll

NO CHECKIN DUE AGENT PROPERTY NO SHOW

Liked I have No check In here ..Due The Owner of property No Show When I arrived Location And I already Call Booking com. customer Service But No Helpful To Refund My Amount Back .

Disliked I have No check In here ..Due The Owner of property No Show When I arrived Location And I already Call Booking com. customer Service But No Helpful To Refund My Amount Back . This is scam me . The Property Agent Or Even Booking.com team Never Help me . I PAY 238MYR . AND I HAVE NO REFUND .. I WAITING ALMOST 3HOURS on 26..but No reply No Show ..

Worth the money