Disliked U ask me to cancel my booking due to renovation but u didn't tell me 24h before . Im already arrived at kuching then u aske to cancel my booking. It make me frustrated
Kuching Luxurious Town Area Apartment
Location
A7-17 Hk Square Apartment
Guest reviews
Showing 6 of 48
Liked ok
Disliked ok
Liked Check-in and check-out were straightforward and hassle-free.
Disliked I booked this unit because of its location and convenience, but after payment, the host informed me that the management has banned this type of stay and they could not accommodate me in the unit I booked. They offered to relocate me to another place instead. This caused a lot of disruption to my trip as my plans were made based on the original location. I hope Booking.com ensures only listings that can truly host guests remain online to avoid this happening to others. This might seem like a small change, but I specifically chose this unit because I stay nearby and needed my family to be in the same building for convenience. Relocating them meant extra travel, extra time, and disrupted plans.It is very frustrating that the listing is still live on Booking.com when the host is fully aware they cannot accommodate guests in that unit. Guests should be told about these issues before booking not after payment.I hope Booking.com reviews such listings to ensure they are accurate and up to date, so other travellers do not face the same disappointment and inconvenience.
I will not repeat to stay in this aprtment
Liked The location near to my work place
Disliked The room was smeel bad and badthroom was blick my family unhappy about this. We try to changed but no respond. Also we add extra money during checkin time.
terrible
Liked dirty,there is no more hk square ,change to another place , no toilet paper no hair dryer ,everything bad ,no recommend this owner
Disliked dirty,there is no more hk square ,change to another place , no toilet paper no hair dryer ,everything bad ,no recommend this owner
Bad
Disliked Last minute inform that apartment can't accommodate for homestay. Need to change to other apartment..
Reviews are shared by our booking partner, Nuitée, from guests who stayed.