KLCC Tropicana The Residence at W Hotel, Kuala Lumpur

Bad

Very good

Superb

Liked The location is perfect, right next to the patronas towers, easy walking distance to shops & restaurants. The apartment was spacious, with a comfortable bed and well equipped kitchen in case you're wanting a night in. The view from the roof top pool is incredible.

Disliked The check in process is very unorganized, the day before you arrive they ask you your time of arrival and contact details, I was asked the same questions several times, which got a little annoying keeping repeating everything. They send a driver to drop off the keys already knowing your time of arrival and we're late on dropping them off, not a huge issue, just very unorganized. Would also be nice if there were some washing machine & dishwasher tablets for guests to use, I understand it is an apartment, but for guests only staying a few nights and not wanting to buy a full packet of tablets, would be nice for one to be available.