KL Platinum KLCC By Hive KL

Avoid this with all cost

Liked Nothing about the place

Disliked Terrible experience—avoid this place. I stayed here for 14 nights and regret it. Upon arrival, the beds and towels were visibly dirty. To make matters worse, the toilets were not functioning properly. I tried calling the owner multiple times throughout my stay to get these issues resolved, but they completely ignored all of my messages and calls. Zero stars for cleanliness and communication.

the name says its a luxury apartament, the staying was not so luxury

Liked location

Disliked the owner was never available. he only provided 1 small towel each and the water was running cold. we called múltiple times but no one replied asking for the water to be fixed. we ended up staying with cold water for the all staying

Liked The room was blah, nothing special. Couch was dirty and beds were very hard, with questionably clean linen. Dirty towel left on the floor of bathroom, no handtowel or tea towel provided. Location was great and the pool was spectacular, but the room was disappointing. Could do with a little bit of TLC.

Liked The hotel has a great location and the check-in process was easy. The staff were very friendly and helpful. However, the cleaning could be improved, as the room was not properly cleaned. Late checkout after 12:00 comes with an extra charge of 50 RM per hour, which I did not find reasonable. Overall, the location and staff were very good, but better cleaning service would make the stay much better.

Disliked The main thing I didn’t like about the property was the cleanliness. The room cleaning was not up to standard and could be improved. Also, the late checkout fee of 50 RM per hour after 12:00 felt too expensive.

Not good this apartment all

Liked He promised to clean room he never did that

Disliked Ask them to clean room and pay for this

Great stay in perfect location to explore KL

Liked Ideal location to explore KL, modern and clean apartment