KL Gateway Penthouse by Cobnb - 10Pax

Ideal for families

Liked We had a wonderful stay at this penthouse and it exceeded our expectations. The 5 bedrooms were spacious, clean, and very comfortable, making it perfect for a large group. The layout provided both privacy and ample common areas for everyone to gather comfortably. The penthouse itself was beautifully maintained, well-equipped, and offered a great view. The location was convenient and strategic, with a KL Getaway shopping mall located just below. The check-in/check-out process was smooth. The host was responsive, helpful, and professional, which made the stay stress-free. Overall, this penthouse is ideal for families or groups looking for a comfortable, high-quality stay. We would definitely recommend it and would happily stay here again.

Liked The place is huge & clean

Disliked It’s not properly maintain at all. The master bedroom bathroom curtain is almost falling off n not able to roll up & down. The shower in one of the other bathroom has no hot water. There isn’t any plug points to charge our phones except in the master bedroom.

Happy

Liked The place is very clean and huge. Suitable for big family. Very convenient. Eventhough firstly was hard to find the residence but after that it's very to access. The staffs were helpful and was fast too. Thank you. Will come again n highly recommend.

Disliked Probaby water pressure can be improved. Otherwise all are excellent.

Potentially unsafe with significant water damage. Good location and a lot of space.

Liked Location of the property just above a mall made it very convenient to get groceries/food. Access to the LRT service was also great and connects you to other transport systems in KL. Security staff are very helpful - one in particular went out of his way to help when Cobnb accidentally turned off the water to the unit and was slow to respond. The unit was spacious and had more toilets than we needed. Ziing from Cobnb was very helpful at the initial booking.

Disliked The unit has water damage and is potentially unsafe - after a thunderstorm, there was a puddle of water next to the inner window, and an elderly family member slipped on the wet tiled floor and lacerated her head, which caused us to have to change our travel plans. It was traumatic for everyone including my daughter who was with her. Cobnb said they will fix it immediately, but the marks on the walls suggest that this issue is not new, and the technician informed us that a plug on the inner wall in the kitchen is no longer in use because of water damage too. They have a message system which is generally responsive, but can sometimes be very unhelpful. When informed that there is no water in the unit (after they turned it off themselves by accident), the reply was to send a video about it. So they expected me to send a video of me turning on a tap. Thankfully the security man was more helpful and went up and down to the 37th and 38th floor with me a few times until he figured out how to switch it back on. You only get two keys - which is very inconvenient for the size of the apartment / and the number of people staying, especially when you need the tag to exit the building - this

Superb

Great place very bad owners and staff its not clean at all

Liked The place is great very spacious and amazing

Disliked Its not clean at all full of insects ALOT and Dusty never to mention that the main room ceiling was dropping water and has black molds everywhere showers had a problem we were surrounded by all kinds of insects