Kingston Hotel 23 - Nova Highlands Hotel, Cameron Highlands

Location wise is good except for the cleanliness of the premise need to improve and please educate receiptionist guy to

Liked Location. Fast response from technical guy.

Disliked Cleanliness,room is dusty,unclean corridor,slow check in process by receiptionist guy,please note u need to check in at different building.

Uncomfortable, smelly and not recommend to stay

Disliked The property were smelly and they don’t allow me to change the room on the first day. The parking need to validate at another building which really not convenient for the guest. Totally not recommend anyone to stay here

Liked Semua tak suka. Bilik tak siap. Bilik yang diberi lantai kotor. Tv tak ada siaran. Kipas rosak. Bilik panas tiada pengudaraan. Tandas kotor. Paling teruk nak check out atau nak keluarkan kereta dari parking kena pergi reseption kena jalan kaki pergi ke bagunan satu lagi. Sungguh tidak selesa.

Needs improvements

Liked The bed was good, and the balcony,

Disliked 1-Difficult to find crabs/taxi easily. 2-You have to transit from one lift to another to reach your room. 3-Iron is shared in the corridor. 4- Restaurant not clean

Liked Good value for price.

Disliked None

Over all it was excellent value for money.

Liked We were in a two bedroom apartment. The rooms were clean and the beds comfortable. The view from the balcony was amazing. The weather was perfect and a respite from the heat of KL weather. There was onsite parking available at a charge that was validated and nullified on checkout. There is a shopping centre under the hotel so it is convenient for groceries, eating out and light shopping.

Disliked The breakfast was nothing to write home about. It was sufficient and was included with in the room cost. Otherwise, I would not have paid for the breakfast if there was an extra charge.