Imperium Residence Seaview Kuantan with Muji Style

Please banned the host this property . they scammed my family we didnt get the key for access

Liked REQUEST FOR CANCELLATION DUE TO THE HOST FAILED TO RESPOND FOR CHECK IN TO THE PROPERTY AT IMPERIUM KUANTAN UNABLE TO COLLECT THE KEY AND THE HOST UNREACHABLE. I request for a cancellation for this booking at IMPERIUM RESIDENT SEAVIEW ( BOOKING NO 6760249969 ) My reason for this request is, the host of this property at IMPERIUM RESIDENT SEAVIEW doesn't respond to any calls and text messages, and they failed to send any messages conversation for the access to the property at 30 May 2026 as confirmed im booking apps. The Host phone number ( 60138805126 ) is unreachable and the text also didn't go through. Therefore, I request for full refund for this booking 6760249969 due to the host failed to provide the key and not responding to the calls. Thanks

Disliked Overall include the host booking.com is a scammed and the host also scammer , I need full refund for this booking 6760249969

Liked Gagal

Disliked Owner gagal

Nil

Liked Good

Disliked Nil

Dissapointing

Liked Location is good with seaview

Disliked Cleanliness of the unit , have cockroaches running around and very annoying/safety , health issues as bed is on the raised floor(muji)

Superb

Passable

Liked We stayed here for the kids swimming pool and the beach view from the room. If you dont require both of this, then you can get better place than this for the price paid.

Disliked The advertised room says - 2 Queen Beds & 3 Single Beds but we were only given 2 Queen Beds. When I asked the owner about it - he said he has no idea about it and it was Booking.com advertisement error. Bathroom door could not be locked and was faulty.