Imperial Suites Serviced Apartment

Liked The apartment really was top notch, very comfortable and incredibly well equipped. I was greeted outside hours by Lung who very quickly and efficiently got me checked in and settled in to the apartment. The properties share gym and pool facilities with the adjoining hotel and are very good and there is also an attached mall which has good shopping although I prefer the supermarket just across the main road. The Hoff, again just across the street, is a great place to get a drink and unwind a bit. It also has the added benefit of staying open quite late. Hope you enjoy the stay as much as I did.

Liked Its a cheap economical place to stay.

Liked When I check in, staff needs to go up the room to get the access card for me. Look unprofessional. The WiFi service down and cannot use nearby WiFi router.in addition, staff provided wrong password. At the end inform me service down and wait for outsourcing technician to fix it on next day! Even apology from staff but unfair for consumer to paid this amount with this poor service which unmatched with the facilities provided! The bath room inside doesn’t even has place or to put my bath towel or clothes

Liked Room is dark and bed is dirty and not comfortable.

Liked Washer & dryer were not provided but mentioned in the part of facilities given in the contract.

Liked Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!