Hotel Penaga

Disliked The facilities were bad: wifi wasn't working, air con wasn't working well, it wasn't cold and we need to ask the hotel to fix them for both rooms, the shower head fixture was broken, we can't adjust the head at all, need to hold the hose by hand.

I would probably stay again since the manager is accommodating and I like the hotel ambience.

Liked I like the design of the hotel and it’s location.

Disliked I had bad experience about the room shower, even though staffs were trying to fix it for me but probably too old and didn’t fix it. Water was too weak.

Classic Penang Charm

Liked Good location.. Easily accessible to main attractions in Georgetown. The architecture of the hotel retains the charm of old Penang

Disliked Maintenance of the hotel needs improvement. Leakage in bathroom. Beautiful hotel, could have been better

Classic heritage stay - comfortable and convenient

Liked The room was a perfect example of a classic Penang Heritage stay. Front office staff was courteous and even made the room ready 1 hour before the check-in time which was highly appreciated considering the young kids we have. Location is great and centrally positioned in Georgetown. Very spacious property and suitable for small/large families.

Disliked Since it seemed like a old building, there were rodents and lizards in the backyard and ground floor which although was not a major issue if resolved could enhance the experience several folds. Breakfast did not had lots of options especially for vegetarians and was a bit of disappointment.

Liked Good suite Good facilities

Disliked Very poor brekkie options Very costly

In all, we really enjoyed our stay at Penaga. Prices were very reasonable. We would go back .

Liked We love the heritage old style that the hotel has kept up . The location is excellent to access the whole of George Town and are in walking distance of many attractions . We stayed in the duplex two bedroom apartment with amazing high ceilings and a little outdoor area where the jacuzzi is.

Disliked Cleaning staff can do better around corners and surface tops in the apartment. Some lightbulbs were blown . Breakfast choices are not great but then you are in Georgetown so it's better to head out.