Hotel O Kuantan Backpackers

What stay? Didnt stay. Im banning this place.

Liked The idea of backpackers yet no one to let me in. OYO customer service that answered my call, yet she rerouted to property owner, which did not answered my call.

Disliked I called, no one from property answered me. I arrived at entrance only to be barred from entry. I ended up going to another hotel. If property owner would call or make sure guests who booked are coming, or make the check-in as self-service or at least pick up guests’ call, then it would be better experience. There must be something great that made the guest unable to be within your available time. If you are strict about check in time, then state upfront - will not entertain outside check-in time. And don’t state 24 hours front desk, when no one is available neither physically nor thru phonecall. so quiet with no reply from owner nor OYO

Worse place

Liked Nothing because we never stay

Disliked Entire building is so creepy. We arrived at 11.30 pm cant enter because they put signage saying reception only untill 11pm. How can we now bout this ??? And yet have to pay and cant get refund..

Avoid

Liked Location

Disliked Very different from the images listed in this website. Old, in bad conditioning and carelessly maintained.

Liked Sangat selesa

Disliked The kitchen very good 👍🏻

Liked It was cheap. Aircon worked. Wasn't busy. Was given clean bed linen on arrival.

Disliked No hot water, only 2 usable power points in a10 bed dorm. Shower head and hose holder were broken. Pillows were disgusting. No privacy curtains, sheets didn't stay on the old mattress at all, the wooden flooring was coming up and the beds were very creaky.

Cheap hostel but acceptable for a few nights/stopover in the city, staff was amazing with me.

Liked Very good price, amazing staff working there, help me setup a desk in the other room so I could be on my laptop. Free tea and coffee is nice

Disliked Bathroom a bit old but for the price of the hostel I think it is ok, some might not like that.