Hotel O Comfort

Liked The location of the hotel is very good because it's very closed to my work place.

Disliked The staff is not really professional showing bad attitude

Catastrophic

Liked Nothing

Disliked The staff didnt give us access to check in

Please remove the hotel from booking application bad . Please renovation hotel.

Liked 0 like All bad.

Disliked Room like scam pics other real difference. Bad air cond noisy can,t sleep. Bacic equipment no in bathroom. No fan.

Liked nice location

Hotel didn't follow Bookings.com programme

Liked 1. Have coway hot and cold water, for me to pour some tea. 2. Arrange a ground floor for me, which I no need to clim upstairs. 3. Parking available, but park at your own risk.

Disliked 1. The staff is rude, and attitude is bad. I am Booking. com Genius Level 2, and I am given discount because of this level 2 programme, but after I reached the hotel, I was informed by the staff that the hotel will not follow the Booking.com discount programme and said the price we pay is too cheap, and no discount will be given, and on the spot I was asked to pay extra RM40 for 2 nights. Which totolly ruin my holiday mood. Given the Booking. com's policy that if I cancel my booking at that particular day, I may not get back the money that I prepaid, I felt helpless. This extra pay of RM40 is not the price that I agreed with. And the hotel didn't inform me anything that they didn't follow the Booking. com policies, thet keep silent and wait until we reached and knew that we cannot cancel our booking, and ask us to pay more. I urgently seek booking.com to take some actions to this issue, to protect future customer from this hotel, and to put a justice for those customers that already been tricked to pay extra, including me! After this incident, I saw on Google review about this hotel, and mostly is not satisfied with this hotel. I am very regret to stay in this hotel. 2. The be

Disliked "I could not answer All the questions because one of the staff members did not allow me to stay there, and their behavior and of speaking were rude."